Community management

Building relationships with an audience by replying to comments and messages, joining conversations and looking after the people around a brand.

Posting is broadcasting; community management is the conversation. It covers replying to comments and DMs, thanking people who share your posts, answering questions, and sometimes running groups or events.

It's often the most time-consuming part of social media, and the part that most builds loyalty. Scheduling posts in advance frees up time for it.

Related terms

Plan a week of posts in one sitting

Posttyy schedules your posts to every network from one calendar, and publishes them at the time you pick.

7 days free.